Our Commitment To You

Durham Constabulary is committed to delivering excellent policing to inspire confidence in victims and our communities by:

  • Protecting neighbourhoods
  • Tackling criminals
  • Solving problems

...around the clock

We are proud of our staff and proud to deliver value for money policing in County Durham and Darlington.

We have an 'Aiming for Excellence' philosophy.

Our strategic priorities are clearly outlined through 'Plan on a Page'.

We also welcome your views and value your feedback – both positive and negative – as this not only helps us to identify the things we do well, but also those areas where we need to improve. ​ 

If you are dissatisfied with our service and wish to make a complaint, please visit 'How to Complain'.

We provide full information in relation to Durham Constabulary's 'Complaint Performance'.