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Call 999 For emergency calls only
Call 101 For all non emergencies
Call 101 For All non emergencies

Not all burglars break into homes - some will try to trick or con their way in.

They are known as bogus callers and will pretend to be on official business from respectable concerns such as the utility companies - gas, electricity and water - or the council. They may claim to be tradesmen or workmen calling to carry out urgent repairs.

Bogus callers succeed because they sound believable, so don't be fooled. Make sure in your own mind that they are whom they claim to be by following these simple steps:

  • Always keep your front and back door locked

  • When someone calls at your door, try to see who it is, always use your chain

  • Always ask for proof of identity. Genuine tradesmen will carry an identification card with a photo on it

  • Only use trusted and recommended tradesmen; ask friends, relatives or neighbours or contact Age UK or Trading Standards

  • Do not allow anyone you don’t know into your home, if they ask you to go outside – don’t

  • If the caller wants to sell you something or wants to do any jobs for you say “No thanks” and close the door straight away

  • Never tell callers you are on your own

  • If you are unsure ask them to call back later and arrange for someone to be with you when they return

  • Beware of callers who attempt to distract you by claiming that they have seen something untoward in your rear garden or somewhere which may encourage you to leave your house - they may have an accomplice awaiting this distraction

  • If in doubt, keep them out!

Treat every stranger with caution. If you are still worried, dial 999 immediately and ask for the police.