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The Publication Scheme is designed to inform members of the public of the classes of information that Durham Constabulary publishes or intends to publish, the format and manner in which the information is published and whether a charge is made for the information. Publication Schemes are intended to encourage organisations to publish more information pro-actively before a request is made and to develop a greater culture of openness.

As of January 1, 2009, the Information Commissioner has introduced a new model Publication Scheme that applies to all public authorities. It includes the following information:

Chief Officer contact with the media

    • We are committed to openness and transparency in terms of our contact with the media. We aim to tell you about the interviews and meetings our chief officers have with the press. For details, please click on the links below:


What is a super-complaint?

A super-complaint is a complaint that “a feature, or combination of features, of policing in England and Wales by one or more than one police force is, or appears to be, harming the interests of the public” (section 29A, Police Reform Act 2002).

The system aims to examine problems of local, regional or national significance that may not be addressed by existing complaints systems. The process for making and considering a super-complaint is outlined in the Police Super-complaints Regulations 2018.

Super-complaints provide a voice for designated bodies to raise concerns on behalf of the public. They can include patterns or trends in policing that are, or appear to be, harming the interests of the public.

His Majesty’s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS), the College of Policing and the Independent Office for Police Conduct (IOPC) are responsible for assessing, investigating and reporting on police super-complaints

Police forces are required to publish their responses to super-complaints on their website. Here are our responses: