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Posted on Friday 17 March 2023
Hoax call

Are you aware of the Unwanted Prisoner Contact Service? 

As police officers and staff, we work hard to support victims and witnesses during an investigation, but this does not stop once an offender goes to prison. 

Even when offenders and abusers are behind bars, we will do everything we can to ensure victims and survivors remain safeguarded and can go on to rebuild their lives. 

That is where the Unwanted Prisoner Contact Service comes in. 

This national scheme prevents people from receiving unwanted contact from prisoners by blocking contact with registered names, addresses, or phone numbers. 

It is available to anyone, including victims and witnesses, and is there to help if you are receiving any form of correspondence that makes you feel bullied, harassed, intimidated or is simply not wanted. 

It can stop you getting unwanted:

  • Letters
  • Phone calls
  • Texts
  • Other messages from a prisoner

Requests to block contact can be made directly to the service by the victim, on behalf of the victim with their consent, or by police, probation, victim services, friends, or family members of the victim without their consent. Each case will be assessed individually.

To request non-contact, all you need to provide is: 

  • Your name and contact details
  • The prisoner’s name and prisoner number (if you know it)
  • The name, address, telephone number, email (if applicable) of the person(s) not to be contacted

Click here to get started: 

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