alert-icon@2xalert-icon@2xion-close-round - Ionicons- white@2x Skip to content

COVID-19: Click here for government guidance

Please visit our COVID-19 page for further information

Report online For non emergencies
Call 999 For emergency calls only
Call 999 For emergency calls only
Call 101 For all non emergencies
Call 101 For All non emergencies
£24,576 to £26,565 Per year
29 April 2022 17:21:00
Closing Date:
30 May 2022 09:00:00

Location:               Force HQ, Aykley Heads, Durham

Salary:                  Scale 4 £24,576 - £26,565 per annum

Hours:                   37 hours per week, based on working 8.30am – 4.30pm, Monday to Friday.  The flexible working hours’ scheme applies to this post.

Job Type:              Permanent

Closing Date:         9am on Monday, May 30, 2022

About the Role:

You will provide technical support for Information Technology and Communication Systems within the parameters of the Departments Service Level Agreements, the Service catalogue and ITIL.

Responsibilities will include supporting the ICT Service Desk service. You will provide a 1st line service which includes assistance with ICT maintenance activities, assistance with the delivery and installation of ICT assets through support, projects and the IT Request Process.

Applicants will be expected to evidence at least one year’s technical experience in a PC support function involving hardware and software solutions, working with Windows operating systems particularly Windows 10.

At least 3 months administration experience is also a requirement.

A driving licence would be desirable but is not essential for this role.

If you would like any further information please contact


Durham Constabulary has a strict vetting requirement and any offer of employment will be subject to appropriate vetting levels which will be maintained / updated throughout the period of service.  In addition, applicants should have been a UK resident for at least 3 years prior to the date of application. However in the event that applicants have not been resident in the UK for at least 3 years  and can provide a VERIFIABLE certificate from the Police of any country where they have taken temporary residence to indicate that they have not been convicted of any offence whilst in that country or involved in any investigation by a Law Enforcement Agency which includes being interviewed, arrested, issued with any penalty notice, charged or cautioned irrespective of whether that offence is an offence within the United Kingdom, then this will be considered as part of the recruitment vetting process. Individuals who are not able to meet this criteria will be subject to appropriate risk assessment by the Force Counter Corruption & Vetting Unit.


 Any tattoo anywhere on the body that is obscene, or advocates sexual, racial, ethnic, or religious discrimination, by written word or design is prohibited and the presence of such a tattoo would preclude an applicant from passing the recruitment process for employment with the Constabular 

Qualifications / Experience Test

Qualifications:         City & Guilds Level III/ A Levels/or BTEC National or an approved equivalent

If you possess an equivalent qualification you must clearly outline this on your application.  Failure to do say may result in your application not being progressed.

Further information regarding the relevancy of equivalent qualifications is available from the OfQual website at

Successful candidates will be required to provide copies of all relevant qualifications.

How to apply

To Apply 

Durham Constabulary welcome applications from everyone, but as members of ethnic minority groups are currently under-represented we would encourage applications from these groups. Appointment will be based on merit. 

For further information please view the Job Description and Person Specification. 

To apply please complete the following:

Pers 198 Police Staff Application Form

Completed application forms should be returned to

Please note that Curriculum Vitaes (CVs) will not be accepted.

Bryan Hall
Contact Email
Job Reference
REF 75/22