alert-icon@2xalert-icon@2xion-close-round - Ionicons- white@2x Skip to content
Report online For non emergencies
Call 999 For emergency calls only
Call 999 For emergency calls only
Call 101 For all non emergencies
Call 101 For All non emergencies
£19,149 to £19,689 Per year Scale 2
13 September 2022 18:07:00
Closing Date:
26 September 2022 17:00:00

Location: Spennymoor Police Office

Hours: 37 hours per week, Monday to Friday

Job Type: Permanent

About the Role:

You will provide clerical support to meet the organisational needs of Durham Constabulary.

You will work as a member of a team being responsible for providing a range of clerical support associated with the provision of a service to the Road Safety Bureau.


1. Produce general correspondence, letters, memoranda, reports, minutes and statistical information etc. using a range of IT software packages.

2. Receive, sort, handle and distribute mail, deliveries and property as necessary.

3. Input, retrieve and present data using the Force ICT systems.

4. To provide a customer focused service and respond to enquiries from internal and external customers including the general public via telephone, email or written correspondence.

5. Maintain and operate efficient and effective record keeping and filing systems, ensuring they are updated and items stored within manual handling requirements, disposed of and retrieved when appropriate.

6. Liaise with providers of goods and services to ensure there are adequate services and supplies to maintain operational efficiency.

7. To process accounts and claims including the collection of monies and issuing of receipts and other basic budgetary requirements.   

8. Manage and support diary events and arrange and service meetings.

9. To provide support to other team members and colleagues.

This post is designated as being part of Durham Constabulary’s clerical group of employees.  As such you may be required from time to time to undertake comparable duties in other Sections of Departments/Areas as required.

Qualifications / Experience Test

Applicants must have 4 GCSEs including English Language or Literature (Grade 9 to 4/A to C) or an approved equivalent. An individual who possesses an equivalent e.g. NVQ must provide evidence of English.

If you possess an equivalent qualification you must clearly outline this on your application.  Failure to do say may result in your application not being progressed.

Further information regarding the relevancy of equivalent qualifications is available from the OfQual website at

Successful candidates will be required to provide copies of all relevant qualifications.

How to apply

For further information please view the Job Description

To apply please download and complete the Police Staff Application Form Pers 198.

Completed application forms should be returned to

For application guidance notes please click here.

Hard copy applications and CVs will not be accepted

Candidates will be contacted via email in relation to the recruitment process and are advised to also check junk/spam folders for email updates.

Contact Email
Job Reference