alert-icon@2xalert-icon@2xion-close-round - Ionicons- white@2x Skip to content
Report online For non emergencies
Call 999 For emergency calls only
Call 999 For emergency calls only
Call 101 For all non emergencies
Call 101 For All non emergencies

Due to high demand our Firearms Licensing staff are working tirelessly to progress any outstanding enquiries including grants, renewals, change of address and security, variations and any suitability reviews / gun seizures. 

We would ask that all routine enquiries, including application updates and advice in relation to completion of applications be made via our monitored e-mail which we will endeavour to respond to as soon as possible.  We will retain a telephone service however we cannot guarantee that calls will be answered at the current time. 

Remember to always call 999 if the crime is being committed now, the offender is nearby, or if you or other people are injured or in danger. For any non-firearms-licensing related enquiries which are not urgent please use 101 at any time or contact via live chat at which is monitored between the hours of 9am-6pm.

The Firearms and Explosives Licensing Department's main function is to administer the Firearms Acts 1968-1997 as amended, and the Explosives Regulations 2014. This means that the department is concerned with public safety in relation to the private ownership of firearms, shotguns and explosives.   

Contact details:
Firearms and Explosives Licensing
Unit 1
Whitehouse Industrial Park
Traynor Way
County Durham
SR8 2RT 

Email address:
This email account is monitored between 8am and 4pm Monday to Friday. This email address should not be used for any message that might require an emergency response. 

Telephone numbers:
Call 0191 375 2240 or 0191 375 2542.
In an emergency, always dial 999.

Firearms licensing opening hours:
Telephone enquires between 9am to 11am Monday to Friday.